To help its clients to promptly introduce WINWORKS One and smoothly operate it, Winworks provides various services support, as follows:

Introduction plan:

Analysis of current work shift plan, examination of possible improvement, and creating an initial set up plan.

Introduction support:

Various system construction and training to introduce WINWORKS One to its client's personnel.

Software support:

Offer software installation and configuration services.

Operation explanation of the system after implementation, and software versions upgrades for WINWORKS One as it becomes available.

Moreover, the customer who contracts the support service can acquire a range of detailed information on the product along with materials for self training; On top of receive additional Winworks expert responses directly from our specialist team

Winworks always applies a state-of-the-art technology approach to its product development. The latest IT technology is also used on the customer support offerings.

For instance, LogMeIn Rescue, the winner product from LogMeIn Co., is adopted as a solution in the remotely software support space, which add an important timely support to WINWORKS One customers.